Had a really bad day today. Here's what happened.
One of the team thought that his job would get him out visiting lots of clients. But I'll be stuck in the office for the next three months. At least.
When I noticed he was really peeved, I pulled him aside. Didn't say much. Just gave him the rules to read. Thought he'd read it all before, but he missed this stuff. (Have a read)
Then he said to ask my team leader or other staff for advice if need to.
Then I said to ask me for advice if he needs to.