Your assessment

If you go thorough this textbook as part of a formal course, it gives you tasks, interview questions, and assignments as you go. The reminder of the text explains what is required of you.

You will need to make sure all tasks get done according to current standards in the your industry sector. That is,

• you need meet your current industry and professional association guidelines.
• if your organization is subject to internal or external audits, you need clearly get your organization over the line, and

Your reports will almost certainly contain confidential information. You are responsible to determine who should get final copies (other than the tutors and assessors), and to meet any confidentiality requirements of your organization. Your college is also required to comply with privacy laws.

You will need to manage all tasks that fall under your purview during the period of assessment. This includes dealing with the responsibilities and expectations of the workplace, and the people in your organization. There should be no lapses in your proficiency, and it should cover all normal situations.

Your ability to handle contingencies is essential. It is your responsibility to handle any problems arising, such as staff failures, adverse operating environment, IT breakdowns, and changes in schedules.