Change: How to create it
Ross Woods,
Revised 7-Nov-07; minor edits Jul.'12, May '13. Mar. '14, Jan '15About change
Recognizing the need
Gathering information
Planning change
Getting people on board
Levels of resistance
The stages
Suggesting change: Communicating well
Give decision-makers time
Give staff time too
Hints
Making changes
See also: Do You Have Change Fatigue? by Nick Morgan