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    THE BUSINESS PLAN - APPENDIX 3: INFORMATION RESOURCES

    U.S. Small Business Administration (SBA)

    The SBA offers an extensive selection of information on most business management topics, from how to start a business to exporting your products.

    This information is listed in "Resource Directory for Small Business Management." For a free copy contact your nearest SBA office.

    SBA has offices throughout the country. Consult the U.S. Government section in your telephone directory for the office nearest you. SBA offers a number of programs and services, including training and educational programs, counseling services,

    financial programs and contract assistance. Ask about

    • Service Corps of Retired Executives (SCORE), a national organization sponsored by SBA of over 13,000 volunteer business executives who provide free counseling, workshops and seminars to prospective and existing small business people.
    • Small Business Development Centers (SBDCs), sponsored by the SBA in partnership with state and local governments, the educational community and the private sector. They provide assistance, counseling and training to prospective and existing business people.
    • Business Information Centers (BICs), offering state-of-the-art technology, informational resources and on-site counseling for start-up and expanding businesses to create business, marketing and other plans, do research, and receive expert training and assistance.

     

    For more information about SBA business development programs and services, call the SBA Small Business Answer Desk at 1-800-U-ASK-SBA (827-5722).

    Other U.S. Government Resources

    Many publications on business management and other related topics are available from the Government Printing Office (GPO). GPO bookstores are located in 24 major cities and listed in the Yellow Pages under the "bookstore" heading. You can request a "Subject Bibliography" by writing to Government Printing Office, Superintendent of Documents, Washington, DC 20402-9328.

    Many federal agencies offer publications of interest to small businesses. There is a nominal fee for some, but most are free. Below is a selected list of government agencies that provide publications and other services targeted to small businesses. To get their publications, contract the regional offices listed in the telephone directory or write to the addresses below:

  • Consumer Information Center (CIC)
  • P.O. Box 100
  • Pueblo, CO 81002
  • The CIC offers a consumer information catalog of federal publications.

  • Consumer Product Safety Commission (CPSC)
  • Publications Request
  • Washington, DC 20207
  • The CPSC offers guidelines for product safety requirements.
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  • U.S. Department of Agriculture (USDA)
  • 12th Street and Independence Avenue, SW
  • Washington, DC 20250
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    The USDA offers publications on selling to the USDA. Publications and programs on entrepreneurship are also available through county extension offices nationwide.

  • U.S. Department of Commerce (DOC)
  • Office of Business Liaison
  • 14th Street and Constitution Avenue, NW
  • Room 5898C
  • Washington, DC 20230
  • DOC's Business Assistance Center provides listings of business opportunities available in the federal government. This service also will refer businesses to different programs and services in the DOC and other federal agencies.

  • U.S. Department of Health and Human Services (HHS) - Public
  • Health Service
  • Alcohol, Drug Abuse and Mental Health
  • Administration
  • 5600 Fishers Lane
  • Rockville, MD 20857
  • Drug Free Workplace Helpline: 1-800-843-4971. Provides information on Employee Assistance Programs.

    National Institute for Drug Abuse Hotline:

    1-800-662-4357. Provides information on preventing substance abuse in the workplace.

    The National Clearinghouse for Alcohol and Drug Information:

    1-800-729-6686 toll-free. Provides pamphlets and resource materials on substance abuse.

  • U.S. Department of Labor (DOL)
  • Employment Standards Administration
  • 200 Constitution Avenue, NW
  • Washington, DC 20210
  • The DOL offers publications on compliance with labor laws.
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  • U.S. Department of Treasury
  • Internal Revenue Service (IRS)
  • P.O. Box 25866
  • Richmond, VA 23260
  • 1-800-424-3676
  • The IRS offers information on tax requirements for small businesses.
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  • Environmental Protection Agency Office of Small Business Ombudsman
  • U.S. Environmental Protection Agency (EPA)
  • Small Business Ombudsman (Mail Code 2131)
  • Room 3423
  • 401 M Street, S.W.
  • Washington, D.C. 20460
  • 1-800-368-5888 except in DC and VA
  • 202-260-1211 in DC and VA
  • The EPA offers more than 100 publications designed to help small businesses understand how they can comply with EPA regulations.

    U.S. Food and Drug Administration (FDA)

    FDA Center for Food Safety and Applied Nutrition

  • 200 C Street, SW
  • Washington, DC 20204
  • The FDA offers information on packaging and labeling requirements for food and food-related products.

    For More Information

    A librarian can help you locate the specific information you need in reference books. Most libraries have a variety of directories, indexes and encyclopedias that cover many business topics. They also have other resources, such as

  • Trade association information
  • Ask the librarian to show you a directory of trade associations. Associations provide a valuable network of resources to their members through publications and services such as newsletters, conferences and seminars.
  • Books
  • Many guidebooks, textbooks and manuals on small business are published annually. To find the names of books not in your local library check Books In Prints, a directory of books currently available from publishers.
  • Magazine and newspaper articles
  • Business and professional magazines provide information that is more current than that found in books and textbooks. There are a number of indexes to help you find specific articles in periodicals.
  • In addition to books and magazines, many libraries offer free workshops, lend skill-building tapes and have catalogues and brochures describing continuing education opportunities.

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