Various legal and ethical requirements
- Describe the rights of clients. (E.g. privacy, confidentiality, dignity, freedom of association, informed choice, to lodge a complaint, right to express ideas and opinions, to an agreed standard of care, access to services.)
- Describe the rights and responsibilities of clients, which might be detailed in:
- Industry and organizational service standards
- Industry and organizational Codes of Conduct, Practice and Ethics
- International and National Charters
- The legal system (as it affects what you do)
- Kinds of law: International, federal, state, cocal, common law. Civil action, criminal code, infringements, contracts.
- International conventions on the rights of children and young people
- Criminal acts
- Outline of common legal issues, such as consent, assault and battery, bailment, negligence, defamation
- Relevant legislation in the sector and jurisdictions
- Rights and responsibilities of workers
- Principles and practices for upholding the rights of the client
- Principles and practices for upholding the rights of the children and young people
- Strategies for managing complaints
- Ethics
- Code of ethics
- Principles and practices of confidentiality
- Definitions and explanations of the terms 'ethics, ethical thinking and morality'
- Importance of ethics in practice
- Distinction between ethical and legal problems
- Principles of ethical decision making
- Strategies for addressing common ethical issues
- Types of abuse experienced by client (including systems abuse)
- Strategies for managing abuse of a client
- Reporting mechanisms for suspected abuse of a client
- Role and responsibilities of legal guardians
- Strategies for contributing to the review and development of policies and protocols
- Health records legislation
- Equal employment opportunities
- Discrimination and harassment
- Residential and community services
- Poisons and therapeutics
- Registration and practice of health professionals
- Pharmaceutical benefits
- Freedom of information
- Public health
- Standards
- Building standards
- International and national standards
- Industry-specific codes of practice
- Quality and accreditation standards
- Organizational policy, procedures and program standards
- Professional standards
- Organizational standards
- The laws under which your organization is incorporated
- Privacy laws, including electronic technology and security of information
- Copyright
- Licensing and registration
- Industry and workplace requirements
- Anti-discrimination (e.g. equal opportunity, race, and disability)
- Workplace relations
- Consumer laws
- Any relevant environmental legislation
- Industrial awards and enterprise agreements, and relevant industrial instruments
- Occupational health and safety laws and regulations, e.g.:
- industry-specific frameworks
- Duty of care under common law
- Regulations and approved codes of practice relating to hazards in work area
- Requirements for establishing consultative arrangements (e.g. OHS representatives, OHS committees)
- Requirements for effective management of hazards
- Requirements for providing information and training, including training in safe operating procedures, procedures for workplace hazards, hazard identification, risk assessment and risk control and emergency and evacuation procedures
- Requirements for the maintenance and confidentiality of records of occupational injury and disease
- Legal requirements for financial management e.g.:
- Annual and other reports
- Audit processes
- Insurance
- Relevant awards
- Taxation and superannuation
- Acquittal of funds