Admission criteria

In many kinds of programs, you need clear guidelines about who you will accept and who you won’t. The secret is to help only those who are helpable, and to spend much less time on those who refuse to be helped. If you have clear pre-defined guidelines, you can reject applicants who fall short.

For example:

In some kinds of programs, you might want to use discretion and take a risk sometimes. In addiction recovery, relapse is quite common and all applicants pose a risk. Taking a risk can pay off; the high-risk applicants sometimes do better than low-risk applicants.